COMMON QUESTIONS   
download ring tones
equipment support
text messages
voice mail
billing
service agreements
10 digit dialing
phone insurance
Help & Common Questions

Learn how to use our phones, services and service plans and much more.

Did you get a new phone and you're not sure how to use it? Or, you've heard about text messaging and you want to know how it works.

We've got answers to these, and lots of other questions that our customers often ask us.

Just click on the links below to find the answers you need. Or click here to Contact Us with your specific question.

how to…

download ring tones and graphics

select a calling plan

use features and services

send text messages

use voice mail

read your bill

understand your service agreement

questions about your handset

call using 10-digit dialing

protect your phone and accessories with insurance

check the status of your existing equipment insurance claim

find the facts on local number portability